Frequently Asked Question

How to setup call forward for an extension?
Last Updated 8 months ago

Use Call Forward to redirect calls from a particular extension to an alternate destination.
The alternate destination can be another extension, an external phone number such as a cell phone, or various other possibilities.

  1. Unconditional Forwarding
  2. On Busy - If enabled, it overrides the value of voicemail enabling in extension.
  3. No Answer - If enabled, it overrides the value of voicemail enabling in extension.
  4. Not Registered - If endpoint is not reachable, forward to this destination before going to voicemail.

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